Wednesday, August 19, 2009

Kiss, Kiss, Bang, Bang, You're dead…



Ok. Let's just say this wasn't the finest moment for either Kiss or Pepsi.
But it does show what happens when marketers try to change the brand narrative. Kids loved Kiss (I did) but Kiss weren't kids. They were what we aspired to.

Putting a kid in the commercial and shoe-horning a Pepsi lyric in the spot was the destroyer (pun intended) of authenticity - i.e. the reason you'd pay the big bucks for big talent.

If you use a successful song - don't mess with it.
if you choose an edgy band - don't homogenise them for the 'family audience'.

Tuesday, August 18, 2009

Listen or Perish



Bob Garfield, eminent writer for Advertising Age has a new book. The Chaos Scenario. Looks like an interesting read. Better still, the video promo is an interesting watch.

I've ordered my copy (while there is still a publishing industry). It seems a familiar story for anyone with an eye an ear open in the world of social media. But, coming from such a respected source in traditional media - maybe the message won't seem to be a rant from a marginalised disruptor.

Chris Anderson, editor of Wired said "Tales of total industrial collapse have never been so fun! Garfield's analysis of the total disruption of the media industry (and how it may be reborn) is right, prescient and wildly entertaining."

Sunday, August 16, 2009

Are you in the game?


Who doesn't know the Monopoly brand? It is perennial. How would you bring it to life for a new audience or remind those of us who have forgotten how much fun it can be to play that it is still around?

This campaign does a pretty good job of it. While it is relevant and on-brand (ignoring the ordinary and obvious things like digital versions,…yawn - product not brand) it is still engaging and stimulates the idea of being 'in the game'.


The American street names kind of baffle me, but the idea is universal. Especially like the plastic sheen. Nice touch.

Tuesday, August 04, 2009

Twitter, love it, loathe it, learn from it.

I have long been an advocate for owning one's own words online. I don't believe in anonymous comments and when I write a blog entry or send a 'tweet' I may only be expressing my opinions - but they are mine.

This morning I had a thought provoking experience using Twitter. I remarked on a New Zealand man who had been shot by the Armed Offenders Squad in a suburb of Auckland. Early reports said the man had moved menacingly towards police called to the scene with a meat cleaver. He refused calls to halt and lay down his weapon and was shot - apparently in accordance with police standard operating procedures.

Reports then began to filter through that the man was a widely known actor and that his action seemed to have been over distress about what the media broadly term 'a domestic incident'. Not an improbable scenario, especially when alcohol is also involved (not that I am certain it was in this matter).

The following day it became apparent that the man had made the call to the police in the first instance himself, giving his own description as a weapon wielding man - surely in the knowledge he would then be confronted by armed police. It has been speculated that he engineered a scenario that would result in his own death. But that is only speculation.

The man survived and is in hospital making a recovery.

Subsequent media reports have further speculated that the man's actions were a 'casebook' response to extreme stress by Maori men. This may be true, but it may not necesssarily apply to this case.

This morning the New Zealand Herald offered a bedside comment from the man's family who had little to say because they had not raised the shooting incident with him, given the trauma of his wound and need to recover.

On reading the reports I found myself forming the opinion that what the man had done was one of the silliest things I had heard. I commented on Twitter that calling himself to the attention of the police in the full knowledge they would respond with force should earn the fellow a nomination for a Darwin Award.

New Zealand is a small place and it dd not take long for friends of the man to react to my Twitter post. The replies were hostile and personal. My initial reaction was to take offence. But I have changed my view.

By commenting about the matter I was no better than the mainstream media. The facts of the case are yet to be fully disclosed. I am sure they will be in a court when, ideally the facts will emerge and he will be justly treated. The man's supporters remark on the mental illness he suffered. I don't want to be insensitive to people with mental illness. I do wonder where the man's friends were before the alleged illness erupted in an act that endangered the man, the police and innocent people in there homes and on the street, but that is another story and, once again I have no data.

When we comment publicly offering our opinions on serious matters that have yet to go before the courts we influence the outcome - some might say we are perverting the course of justice. The news media might argue that the public have a right to knowledge - and I would agree. But speculation and opining is not fact and the media are not the courts and neither is the 'court of public opinion'.

In such a small country as New Zealand I wonder how long before it is impossible to receive fairness or justice when every single person in the court has been exposed to information that will inevitably bias their opinions?

It has got the stage where vested interests lobby for their opinions to be heard; the Police Association do it - I saw their union representative protecting the reputation of his 'Member' after the shooting I have described - not his fault, he is traumatised. Voices 'diagnosing' the man I have been discussing as mentally ill (from a lay perspective - I assume no psychiatrist has had time to examine his state of mind), and so the meme spreads without due process for the facts to emerge without bias or spin.

It all should give us pause for thought. Which brings me full circle. My remark on Twitter about the man in question, whom I had never heard of before, was unkind and unfair. His friends were right to admonish me - I have pulled my head in. I apologise unreservedly for any hurt and or offence and promise in the future that I will pause to think before 'tweeting'.